- Wednesday
- Thursday
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11.00 - 11.30
Jenny Choo - Zendesk
David vs Goliath: Customer experience as a competitive advantage for SMEs
Customer experience (CX) is different for every organisation, but the size of the company doesn't change the fact that customers won't settle for mediocre and will take their business elsewhere if their needs aren't being met. In this seminar, learn how SMEs can improve their bottom line by putting customers at the top.
11.45 - 12.15
Saurabh Chauhan - Peakflo
Streamlining Finance Process To Power Through These Uncertain Times
The global economy is predicted to be increasingly unstable in the next 6-12 months as a result of multiple factors, from the rise in inflation to the conflict in Eastern Europe. As the funding climate sours, startups need to plan a survival strategy that helps them focus their efforts on revenue generation while cutting down on their cost center inefficiencies.
12.30 - 13.00
Loic Rigaud - Lyreco Singapore
Creating "Best Place to Work" Employee Experience
Shaping the workplace culture that enables employee empowerment goes a long way. That starts with delivering a positive employee experience that empowers them to perform, thrive, and ultimately stay with you. It is of utmost important to be able to deliver better employee experiences to your workforce, covering various needs: from digital to physical to social packages. Better team results in 20% higher sales and 21% better profitability.
14.00 - 14.30
Raj Babu Gunaseelan - Cybervault Innovations and Technologies Pte Ltd
The SME landscape in the post pandemic period
An overview and analysis of SME business during and after the pandemic
14.45 - 15.15
Ismail Ariffin - Trident Digital
Red to Blue: How to Stand Out From the Crowd
In this seminar, Ismail Ariffin will share his story on how it is like to build a company to a 6-figure level from scratch, the common experiences and struggles faced when finding a niche, and the benefits after settling in on a niche in which you are the only alternative.
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11.00 - 11.30
Suvig Sharma - MongoDB
Building a Scalable and Reliable Developer Data Platform with MongoDB
From startups to large enterprises, businesses of all sizes must fully commit to digital transformation--liberating data, empowering developers and embracing disruptions. Join William Tan, Senior Solution Architect, as he delivers on "Building a Scalable and Reliable Developer Data Platform with MongoDB. Find out how you can drive success by unleashing the power of software and data.
11.45 - 12.15
Camila Chen - Brown Cow Pte Ltd
Grow Your Business Through Performance-Based Marketing
Staying resilient to keep your company growth in today''s digital landscape if critical. How do you increase your brand awareness and escalate your revenue with minimal marketing dollar with a set of integrated communication tools? Speak to Brown Cow''s Digital Specialist today and you are on the road to transforming yourself into a Digital Encyclopedia.
12.30 - 13.00
Christine Lim - LOOP Marketing Group Pte Ltd
Getting started with Email Marketing and Maximising its ROI
Learn how to get the most out of your email marketing. Email is one of the most affordable yet effective marketing tools out there. From the simple monthly newsletter to the automated email series, LOOP will make it easy for anyone to harness the power of email. Learn how to get started and maximise your email marketing ROI with this informative session.
13.15 - 13.45
Alvin Neo - Crowe Singapore
Cybersecurity and Web 3.0
Learn how the recent cybersecurity trends and regulations impact businesses, and what actions SMEs can take to protect their data and manage their risks. The presentation will also cover the evolution of Web from 1.0, 2.0 to 3.0 (DeFi, NFT, DAO, etc.), and the related benefits and implications to businesses.
14.00 - 14.30
Elena Harith - We The Spectrum Plt
SCREW THE TABLE
Moving away from the proverbial table where creative play is frowned upon, we take you through our humble beginnings and demonstrate the value of play within the discovery workshop. By sharing you some of our methods, we hope it would enable you to build your very own ?table? and connect with your teams and brands better.
14.45 - 15.15
Art Rattanasuwan - DocuSign
Let’s agree to agree more sustainably
Digital contracts can save unnecessary waste, reduce emissions and improve commitments to climate action throughout the entire supply chain. DocuSign has promoted environmentally friendly initiatives from its very beginning. This session covers how organizations can use DocuSign to build sustainability into post-pandemic office life.
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