Joseph spent 36 years at Standard Chartered Bank covering traditional and innovative banking spanning Retail, Wholesale, Commercial, Marketing, Business Re-engineering, ISO9001 accreditation, Process Management, Sales Management, Micro-learning globally. When he retired in 2015, he was Director of the Wholesale Banking Proposal Management team spanning Trade Management and Securities Services businesses and Digital Learning. He planned, designed and created bite-sized learning videos to complement classroom learning on sales effectiveness, business writing, the art of asking why, and creating powerful presentations which are still being used by employees at Standard Chartered Bank globally. Joseph is today the principal consultant at Delapro where he focuses on helping businesses improve selling and communication. He has delivered training programmes to local and regional participants since 2015.