Customer service has become a buzzword. However, many SMEs continue to struggle with this and fail to satisfy their customers. We will go over some Do's and Dont's when providing customer support, as well as how to choose and use customer service software to provide exceptional customer service.
Senior Product Manager at Syncfusion - BoldDesk by Syncfusion
Do This, Not That: The SME''s Guide to Exceptional Customer Service
About Bharat Dwarkani
Bharat Dwarkani is a Senior Product Manager at Syncfusion. He is a passionate and tech enthusiast. He has ten years of experience in software engineering. He has been involved in the development of several software products from the ground up. He is most inspired by UI and UX design.
He leads a software engineering team that develops BoldDesk (Help Desk) SaaS product. He was involved in developing BoldDesk, from the ground up, using experience gained over a decade.